atm88 Privacy Policy

This page describes what we collect when you use atm88 and how we keep that data protected. Our privacy practice is grounded in a simple principle: we collect only the information we need to verify your identity, process your payments, and deliver our service — and we do not sell or share that data with third parties except where required by law or necessary to process your transactions.

When you create an atm88 account, deposit via QRIS, e-wallet, mobile banking, local payment, online payment, e-wallet, or bank transfer (mobile banking, local payment, online payment, e-wallet), or play games on our platform, you are entrusting us with personal information. We take that trust seriously. This policy explains in plain language what we collect, how we use it, who can access it, and what rights you have.

If you have questions after reading this policy, our support team can clarify. We are committed to transparency about how we handle your data.

What Data We Collect on atm88

Identity and account information

When you register on atm88, we collect your full name, email address, phone number, and date of birth. These details are essential for account creation and account recovery if you lose access. We also collect your residential address and a government-issued ID number (from your passport, national ID, or driving license) during identity verification. This is not optional — it is a legal requirement for us to operate. We store these securely and do not share them with gaming affiliates or marketing partners.

Payment and financial data

When you deposit via QRIS, e-wallet, mobile banking, local payment, online payment, e-wallet, or direct bank transfer (mobile banking, local payment, online payment, e-wallet), we receive transaction confirmations and your payment method details. We store a record of your deposits, withdrawals, and current balance in our atm88 database. We do not store your full banking credentials (passwords, PINs) — those stay with your bank or e-wallet provider. Our payment processors (the companies that handle mobile banking, bank transfers, and e-wallet settlement) may retain their own copies of transaction data in accordance with their privacy policies and applicable law.

Note: We may retain payment records for longer periods (typically years) to comply with anti-money-laundering and tax regulations in the jurisdictions where we operate.

Gameplay and activity data

Our atm88 servers log your game activity: which games you play, when you play, how much you stake, and the outcomes. This data helps us troubleshoot technical issues, detect fraud, and maintain fair play. We also track your login times, device types (mobile phone, desktop, browser), and approximate location (derived from your IP address). This information is used internally only; we do not sell gameplay data to third parties.

Communications and support logs

When you contact atm88 support via email, phone, or in-app messaging, we retain a record of your conversation. This helps our team resolve issues, answer follow-up questions, and improve our service. Support logs are kept for a standard retention period and then deleted or anonymised.

Cookies and tracking technologies

Our atm88 platform uses cookies to keep you logged in, remember your preferences (language, game filter settings), and monitor site performance. These are standard technical cookies, not third-party tracking cookies. You can disable cookies in your browser settings, but doing so may limit platform functionality. We do not use cookies to track your behavior across other websites.

How We Use and Protect Your Data on atm88

Data usage on atm88

We use the data we collect for specific purposes: to verify your identity and maintain account security, to process deposits and withdrawals, to detect fraud and prevent money laundering, to comply with legal and regulatory obligations, and to respond to your support requests. We do not use your data for marketing or promotional outreach unless you explicitly opt in. We do not sell your data to data brokers, advertisers, or other commercial entities.

In certain jurisdictions, we may be required to share limited data with government authorities or law enforcement under legal process. We will notify you of such requests where legally permitted to do so.

Data security practices

We employ standard security measures to protect your data: encrypted transmission (HTTPS) between your device and our atm88 servers, encrypted storage for sensitive information (IDs, financial data), access controls (only authorised staff can view sensitive records), and regular security audits. However, no system is perfectly secure. If you suspect a data breach or unauthorised access to your atm88 account, contact our support team immediately.

Your atm88 account password is your responsibility

We do not store your password in plaintext and cannot recover it. Keep your password confidential and change it regularly. If you forget it, use our password-reset function via the email or phone number you registered with atm88.

Data location and international transfers

Our primary servers may be located outside Indonesia (possibly in Southeast Asia or globally). When you use atm88, your data may be transferred to and processed in jurisdictions other than your own. By using our service, you consent to such transfers. We select server locations based on performance, reliability, and data protection standards, but we acknowledge that some jurisdictions may have different privacy laws than Indonesia.

Your rights regarding your atm88 data

  • Access: You can request a copy of the personal data we hold about you. Contact our support team with your request.
  • Correction: If any information in your atm88 account is inaccurate, you can ask us to correct it. You can update some details directly in your account settings (email, phone number); for others (ID, address), contact support.
  • Deletion: You can request account closure and deletion of your data, subject to our legal obligations to retain certain records (typically for years, for anti-money-laundering and tax compliance).
  • Objection: If we are using your data for a purpose you object to, you can raise that with us. We will review your request and respond within a reasonable timeframe.

Data retention on atm88

We retain your account data (name, contact, ID) for as long as your account is active. If you close your account, we delete most personal data within a defined period, but we retain transaction records and identity verification documents for a longer period (typically three to seven years) to comply with anti-money-laundering, tax, and fraud-prevention regulations. This is standard practice in the online gaming and financial services industry.

Children and atm88

Our service is not intended for minors. If we become aware that a user is underage, we close the account immediately and do not process any transactions. If you are a parent or guardian and believe a child has created an atm88 account, contact us without delay.

Third-party links and services

Our atm88 platform may link to external websites (payment processors, support providers). This privacy policy applies only to atm88; third-party sites have their own privacy policies. We are not responsible for their practices. Always review the privacy policy of any external service before sharing your data.

Updates to this privacy policy

We may update this privacy policy periodically to reflect changes in our practice, technology, or law. We will notify you of material changes by posting the updated policy on our atm88 site and updating the effective date. Your continued use of atm88 after changes are posted constitutes acceptance of the updated policy. If you have concerns about a change, contact our support team. Users in Jakarta, Surabaya, Bandung, Medan, Semarang, and Yogyakarta, and those using QRIS, e-wallet, mobile banking, local payment, online payment, e-wallet, and bank transfer methods, are all subject to the same privacy standards on atm88.

Contact and Data Complaints

If you have questions about how we use your data on atm88, or if you wish to exercise any of your rights (access, correction, deletion, objection), contact our support team. Provide your full name, account email, and a clear description of your request. We will respond within a reasonable timeframe — typically within one business week.

Our commitment is to handle your data responsibly, transparently, and in accordance with applicable privacy law. Thank you for trusting atm88 with your information.